NO WAY TO TREAT YOUR PATRONS: NEVER VALET PARK YOUR CAR!!!!!!!!.
I've never eaten at this restaurant. I was only involved in a minor car accident involving one of their valets. The valet was retrieving the car of a restaurant patron when he rear-ended us at a stop light. After much discussion back at the restaurant, we were assured that night that the restaurant would "take care of everything." We later learned that their policy was not to cover any damages caused by their valets while parking cars. This was a policy that they kept reiterating was stated on the valet ticket. This didn't mean a whole lot to us, having never been to the restaurant.
The restaurant patron was left with a $2,300 repair bill and we were left with a $900 repair bill to our car. While the restaurant sent a check for $500 to cover some of that cost, they failed to take full responsibility for something that their employee caused. We were merely driving down the street, and the next thing we're stuck with an expense that was in no way our fault.
Throughout the experience, it continually took several days to hear from the manager of the restaurant depsite her guarantee that she would call me asap the following day. This was promised several times by several people throughout the company. I left messages for John Elkhay- the "maestro". He never responded to my calls.
I'm disappointed that this is how a business treats their patrons and even more- how they treat the innocent victims of accidents that their employees cause. I will never go to this restaurant- I hope others will think twice before they do, and last but not least- never valet park your car...they'll make a chump out of you.
THE VERY BEST POMEGRANITE MARTINI & SUSHI AROUND.
I am literally on the fence in writing this review. In the interest of sounding positive, I?ll begin by stating Ten has the freshest sushi I have ever tried. I?ve tried other upscale sushi restaurants, but nothing comes close to Ten. Their pomegranate martini has to be the best known to woman (ok?and man). Overall, I have thoroughly enjoyed each and every item I?ve tried on the menu from New England clam chowder to the bacon wrapped steak to their decadent souffle.
Now for the other side of the fence?the seating and layout of this building make it for a very uncomfortable atmosphere. There are only two decent tables: the two facing Pine Street directly in front of the windows. Even the third table in this area is no good, as it faces the inside and people congregate right on top of you as you?re eating. The rest of the tables I have [literally] been ?bumped? every time I sit in a chair in the aisle by staff and/or patrons while trying to eat.. It is the most uncomfortable feeling. Since complaining without a solution will solve nothing, may I suggest they pick a decent ?slow? time of year to reconstruct the inside ? starting with knocking down that infamous half-wall between the bar and tables that people constantly try walking through while endlessly excusing themselves! Not to mention the poor people sitting in the half booth constantly in fear someone will spill their drink resting on the edge on their heads!
Avoid; indifferent service. Poor layout. Do not go on the weekends. Very disapointing. We got bumped ever few minutes while seating at our table. Even fter complaing to mgt, nothing was done.. Something is wrong. They are indifferent . Do not go. Please save yourself a ton of money and a night. Worst "upscale" rest. that I have been too. What a joke.
Go elsewhere. I came back from New York City where I am pursuing graduate studies to my home area of Boston, MA for a visit and was eagerly anticipating dinner with a friend at this place. To say the least, this place is a joke. Between the horribly arranged and cramped vestibule area, the more than 45-minute wait time (for an already-reserved table), the VERY rude/unfriendly service (even compared to NYC servers these guys are nasty), and the MEDIOCRE food at OUTRAGEOUS prices, I would never recommend anyone go to this place.
Downtown Providence on the outside and South Beach on the inside, with interesting food that's too fun to feel out of place..
The fluorescent-colored walls, wavy turquoise columns and curvy-backed banquettes suggest you're not in Rhode Island anymore. But most of the young, trendy diners quickly adjust to the neon lizards, the headless torsos, and even the blue salt on the table by ordering a deep-green mojito.
The vibe may be creatively irreverent, but 10 Prime takes steak and sushi seriously. At one end, you've got The Club 10, a 40-ounce Porterhouse steak (finish it and you'll get your name on a plaque.) At the other end, a full page of inventive sushi extends from grilled sirloin to a very spicy salmon. Other options include a meat loaf topped by garlic smashed potatoes and a haystack of onion strings or a seaweed salad with sesame dressing--listed like all salads under "green things." Keeping it kooky, the dessert menu arrives with 3-D glasses so you can view sweet treats with eye-popping verisimilitude. How cool is that?
If you like cramped you will love it here!. This has to be hands down the worse bar arrangement in the state. Why make a so called bar area where there is absolutely no where to stand without getting pushed and shoved by others trying to jam into an impossible space. I understand space definitely is a problem here no question, then why shoot for the moon, pare down the concept or look for another space. You have the same problem with the table spacing. Like so many other restaurants owned by John Elkhay he obviously must feel we as dinners have a need to listen to other tables conversations. Whether it is XO, Citron, etc., all his restaurant bars are the same, no room for people to stand at the bar without getting in the waitstaff's way. The food and service is also below average for the outragous prices. This is definitely one of those restaurants that has gone downhill since it's opening.
Best Martini!!. The best Bartenders!! You cant get better anywhere in Providence!! The food is great and the service even better.The choices are endless.
Not worth it. We had a 9:00 pm reservation on a thursday night. We maybe sat down at 9:45 with no explanation or apology. We were cramped together in the bar area and kept having to move more the waitstaff. I was not impressed at all by the service and the table we were at. Furthermore the food is WAY overpriced for the quality. This place actually makes me mad.
So, SO. Well 10 used to be great when it first opened but the food and the service has since been going down hill. If my husband and I are going to spend $150 on dinner, I think we'll go to Capital Grill or to Federal Hill. If I'm looking for a trendy place to go for flashy drinks with the girls, I'll stop by 10 but that's about it. I think it's a little overrated and I don't like standing or sitting on top of people. Good Luck!
Great for mingling, not the place for an outstanding meal. Spectacular place to mingle with pricey but flashy drinks. If you want to eat, however, the steaks are simply adequate despite being quite expensive, although I can say they at least cooked it to order. The sushi was also extremely overpriced for what you get, especially when you know that there are definitely other places in Providence where you can get better sushi for better value. The desserts were delicious, but nothing out of the ordinary that I would make the trip out for. Come for the ambience, have a $9 mojito, but don't expect to impress out of town visitors with the cuisine at this restaurant.
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