Highly Disappointed. The place is very clean with friendly staff. Too bad they don't listen to clients OR know how to cut hair. I am absolustely not bashing the entire place but I can say that my first visit was my last. I asked her to just give me a trim, (opting to see how she cut before doing anything drastic.) Instead what I got is completely uneven layers with it taken up at least 2in. on the sides. Not a trim. It's horrible and reminds me of a mullet (the longer in back and shorter in front.) Unfortunately there is nothing they can do because 1. My hair is too short for me to touch it for a year AND I would absolutely not go back.
If this is a true customer I would like to speak with you directly. We never want anyone to leave disappointed- EVER. We ask every client who comes in if they are happy with our work- even those who have been coming for the six years we have been open. Our stylists are highly skilled and provide exceptional cutting and styling service. These comments do NOT reflect the quality of our craftsmanship. A truly unhappy client would at least talk to the owner about her experience so accomodations can be made. I guarantee NO ONE ever left here with a mullet!
This was my first visit. I had just moved and a friend from R.I suggested that I go here.
I was on the hunt for the perfect blond shade. Jeanette nailed it. I described what I wanted and viola! Within a few hours, I walked out with THE blond shade that I have chasing for years. Love the cut and she was kind enough to show me how to do a new style. I REALLY liked her customer service skills, felt comfortable with her and trusted her right away. I can't express how positive the results were.
The environment is chic without being cold and faux snobby. Very clean and they carry a plethora of cool products. The price is very reasonable and the owner and the woman who works at the front desk are nice ladies as well.
Lynn DeCarlo of Envy Salon ROCKS!!!!.
I can not tell you how many times I have gone into a salon to get a cut, and have come out in tears...hysterical crying that i looked like a mushroom head...
I had heard that Envy salon had a few new people and I thought hey - lets give it a try....
WELLLLLL.. I got Lynn Decarlo- THE BEST SYLIST IN MY BOOK, Very Well Educated Stylist, who not only LISTENS to what you want, but also educates you about maintaining beautiful hair, and insider techniques that are priceless
She is the Best colorist that i have encountered, and let me tell you-I have had ALOT of colorist.
She gave me a cut that fit me not only in the face, but for my busy-mom/career lifestyle. I was treated like an old friend - someone who they valued as a client - not like a few other salons around here who only want your cash and tell you to screw if it isn't what you asked for.
Lynn is sweet and accommodating, she changed her schedule around to fit my needs - i am blown away with the respect that i was shown by the owner as well, she is sweet and sincere and very welcoming at the front reception area.
Awesome salon- i would def give it a try- ask for Lynn.. you wont be in tears...
Finally a good haircut!. The staff at this salon was extremely friendly. My stylist , Cassandra listened to what I wanted and did it exactly. She always checked with me to make sure she was cutting enough here and there and put in suggestions along with my own to make my style better. I haven't gotten a professional haircut in a long time because in the past stylists haven't ever given me what I wanted but here she got it exactly right and I love it!
stylist that stays excited about her work!. Well ,this is a first for me. I have never been so impressed by someone to write a review about them.But after a year with Lynn she is deserving of this. I am 52 years young and I was so tired of finding a stylist that could cut but not color, color but not cut,or did hair great the first time but lost interest and became lazy once you became a regular. Now that almost a year has past I can honestly say that Lynn is fantastic! It all started when I received a bad haircut and no one could see the problem,they would just say to grow it out. I found this site and saw the good reviews. I made an appointment to get a trim and color. I was fortunate enough to get Lynn. After listening to me for 45minutes ,she UNDERSTOOD! Finally,someone had taken the time to listen and didn"t pass me off as someone who didn"t know what she was talking about. I believe this is what sets Lynn apart from all the other stylists-SHE HAS RESPECT FOR THE CLIENT! Whether you are young (I heard she gave someone a great colored mohawk!) or old ,she respects what you would like for your hair. She may not totally agree ,but she"s willing to try if that what you truly want (after discussing the pros and cons with you). To put it simply she takes an interest in you,and that has not changed over this year. Lynn is a great colorist AND cutter and if we don,t get it exactly right she does her best to make it perfect. I said I was 52 years young because I was tired of being treated like I was old and was not suppose to have long stylish hair. No one in R.I. thinks a woman over 35 wants to be stylish and APPEALING!! Well thanks to Lynn , I have grown my hair to shoulder length and have beautiful highlights! The proof of Lynn"s work came when I helped at my son's school art show (which I always do). The amount of of women that came up to me to say that my hair has been looking SO GREAT was unbelievable!! Lynn has NEVER lost her enthusiasm for being a hair stylist,this is what puts her above the rest. But ,please remember ,it is a two way street. To receive respect, one must give respect, and I trully respect Lynn and her work.
moving ahead but looking back.
My name is Amanda, and I have visited this salon on several occasions for several reasons and have never had a bad experience. It's in a great location, with great people, great services, and great prices!
The receptionist is always wonderful, Amy, I believe, with highlights and a great smile, I wish I could be as great as she is by remembering her name but she is petite and has worked out front the last couple of times that I have been in.
Jeanine always gives me the cutest haircuts and my boyfriend and family always compliments when I come home after a cut. She always entertains me with fun stories and conversations but of course I work in restaurants and love to talk food.
Victoria gives me the best and most relaxing facials I've ever had in my life!! She has magical hands and is always so gentle and kind. THe prices are so reasonable too! If I could afford to have Victoria give me facials every day I totally would!
I also recently had my teeth whitened at thier salon through a special offer. It was the easiest, and the cheapest offer I had found through my search. I had been wanting to get my teeth whitened for a long time but everyone was asking $300+. THis visit was only $150! How great is that. The doctor who whitened them was so friendly and welcoming, she made sure that I was comfortable throughout the entire 2o minutes of my visit with her. I also had immediate results and although I have very sensitive teeth, I got the highest level of treatment and barely felt a thing.
The staff there is so friendly and welcoming, I will really miss them. I just moved to N.C. today, back home from work and my boyfriends college. I hope that I can find a salon here in N.C. half as great as everyone there always was.
I recommend this salon to anyone, you deserve to treat yourself once in a while, and I think everyone in rhode island should honestly check this place out!
We meet so many lovely women (and men!) who have moved into the area and we thank you for trusting us with your beauty care! We know it can be risky to walk in or phone in and book with a stylist unknown to you. Even in this tumultuous economy our business continues to grow through personal referrals and our CitySearch client reviews. New this month is our "Referral Program" that allows our clients to save 25% on their future hair, nails, skincare, and massage services with each new referral! This is our way of saying "thank you" for your business and for your referrals!
This salon is fantastic!. I've had my hair done many times with many different stylists-Cassandra, Lynn, and Maryann at Envy. Each time they give the exact hairstyle/color I am looking for. Most recently I colored my hair a deep, rich chocolately brown and it came out with a beautiful sheen and soft texture. I have received countless compliments- from both friends and strangers- and have been told my hair works with my features very well. The stylist Nicole often shapes my eyebrows, and she does an amazing job, with no pain and barely any redness. I always enjoy the deIicious goodies offered at the coffee bar and the reception staff is exceptionally welcoming. I highly recommend ANYONE- man or woman; teen or adult- to trust their hair and beauty care to the lovely professionals at Envy.
AVOID!. I left in tears. I looked like a soccer mom..not a good experience! I'd stay away if you have any hopes of a sexy/stylish haircut. I dont really know what these other people are talking about!
Here at Envy we take great pride in providing our clients with superior hair service and customer service. We offer a guarantee of 100% client satisfaction and have done so for the six years the salon has been open. It is my opinion that the origin of this "review" is a disgruntled former employee or a competitor. If this was written by an actual client who was unhappy with her style I would like to talk with her and rectify the situation. Please call and ask for the owner.
PHENOMINAL STYLIST Pam Arnold.
Pam is an amazing stylist. She actually listens to what you would like done to your hair and then GIVES it to you! I have had more trumatic hair dresser disasters because they would give me what THEY wanted or thought looked best. Pam listens to you, she gives you a great consultation that consists of the products you use on your hair and styling tools etc. She is an amazing colorist and can work wonders to give you just the right hair color you desire. She is consistently keeping up on trends in the industry. She is truely talented and you would not be disappointed. I have never, ever had so much faith in my hair dresser until I met Pam. Do yourself a favor and make an appointment. You will be MORE than satisfied....I guarantee it!!!!
Debbie - North Providence - client of Pam's for approx. 3+ years.
Used them for my wedding, encountered some problems. I booked months in advance to get my hair and makeup done for the wedding, and my bridesmaids' nails done as a gift. They wouldn't provide a discount for a trial run. When I went in to get the trial done, the woman who did my makeup told me only after she had finished that she wasn't available on the day of my wedding! Then they tried to charge me full price for the useless trial. They switched the person who would be working on me several more times after that, so I had no idea who would be doing my hair or makeup at any point. They first told me they could make appointments at certain times, but kept calling me back to reschedule. The services were fair, not great, not terrible, and they charged too much to give me the runaround like that.
I booked this trial-run appontment and this young woman was well-informed of the service fees charged and why they are charged. She felt the services should be free. The esthetician did not know until the trial date that she herself was attending a family wedding the same date as the client's wedding. The client was serviced on her wedding day by a certified make-up artist. The client knew which hairstylist would create her up-do from the initial booking date. We worked with this client all along as HER needs and wants changed, which of course affected her appointments. The "useless" trial must have impressed her since she booked the wedding party for the event. The staff sacrificed their Sunday family time to provide hours of services to this bride so she would look as beautiful as possible for her wedding. I commend the staff for a job well done.
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