Coventry >Communications > Walmart
Not happy with the Tire & Lube service department.
The service guy is not helpful in helping the customer, especially he/she is the minority. Reasons: I wanted to get my tires installed (10/15/11) for my car but got rejected due to some bogus reasons from the service man at the service counter. He said I will never get the job done by Walmart or other major shops. After I left the Coventry site, I then called the Worcester Walmart location and explained every thing to the man and he replied positively to me. So, I drove to Walmart in Worcester to get the job done the next day without any issues.
For this reason, I would say that the mechanic at Coventry site is unfairly treated the minority customers. I think the managers should check out their employees behaviors.
Not happy customer!
The familiar smiley face representing the world's largest retailer stands for dependably low prices and customer service..
What started as Sam Walton's vision in 1962 now accounts for more than $200 billion in annual sales. The well-respected discount store emphasizes value, customer care and variety. In addition to a full line of groceries, 36 retail departments offer everything from shoes to DVD players, including apparel, health and beauty products, electronics, toys, fabrics, craft supplies, jewelry and outdoor equipment. Wal-Mart Connect Internet service is also available, along with a wide range of computer equipment.
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