523 Prairie Ave, Providence, RI | Directions 0290541.799710 -71.412418
Neighborhoods: Lower South Providence
DO NOT BUY FROM L&L - sell broken goods! – Update - May 2012
I would give then zero stars if it was an option! I am the one below who bought the fridge in June 2011 and am still fighting to get it fixed. Even going through the Attorney Generals office, he didn't flinch so the AGs office has advised me to take the next step which is small claims. Luis, the owner actually called me 3 weeks ago and told me to come down and pick out a new fridge, I went down that day, there was nothing in stock, he said he was going to pick up more stock Friday and would have one to me Saturday. Saturday I got a call from his shop worker telling me that Luis wasn't able to get any inventory because the exit doors were blocked at the warehouse!! Hadn't heard from him since and just now called him and HE had the balls to tell me that he has been calling me but I never answer my phone!! Do yourself a favor and don't do business with him. The merchandise comes off of a container from NJ, am pretty sure his business dealings all around aren't legit! And if you pay cash or make the check out in his name he won't charge you tax!!
Do not purchase from L&L Appliance. I bought a fridge from them that hasn't worked since the day I plugged it in (June 2011). Luis Castillo, the owner said it came with a warranty and when I called to have it fixed on 4 different days/times and each time he was a no show and when I called to find out where he was it was a different excuse each time from someone borrowed his truck so he couldn't come to his house was broken into and was dealing with the police report. The water dispenser, temperature control, ice maker doesn't work and will cost me $400+ to have fixed. I filed a report with the BBB but L&L chose not to respond to my complaint. They aren't worth the hassle. If you go on Craigslist you will find other warnings not to purchase from them as well, similar nightmare stories.
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