Cranston >Grace's Hairscapes & Spa
Wow - Seriously??????????. Wow, I too was at the above party, and I think the other parents who were there would agree - if it was not the child's party, everyone would have walked out. What a terrible job on the nails - my daughters nails were peeling before we even got home. There was no organization, and the lady with the short curly hair was so rude. She definately needs to find a job far far away from people!! Grace was very unprofessional, and obviously does not have a handle on her staff. They should all be fired!! As a matter of fact, she should fire herself while she's at it!!!
This was a girl scout troop who gave us a bad check from the troop fund. They stayed an hour after the party waiting for someone to bring cash . It was unorganized because the parents wouldnt control thier children The kids were climbing on our white leather chairs and smudged thier nails ruining the chairs Another child who was not a party guest was throwing a tantrum The parents refused to wait in the reception area and allowed the kids to run into the adult side
Worst Experience Ever!!!!!!!!!!!. The staff was rude and very unprofessional. One staff member told a guest at my party not to mess up her nails because she didn't feel like doing them again. Staff was overheard stating that they couldn't stand listening to the kid's squeaky voices. The foot baths were not cleaned and changed between girl's, which I was too busy to notice until it was too late.as I was having to start manicures because of the lack of staff and space.One staff member from our party was getting her eyebrows waxed instead of helping out with services that were being done. And too complete this horrible experience, Grace added a 30% gratuity to our total bill! And of course they want the money beforehand!! I wouldn't recommend this place to my worst enemy!!!!!!!!!!!! I only gave them such a high rating because negative stars weren't offered!!!
She wrote a bad check from a girl scout troop fund When our company denied it she got mad .She brought in parents and kids besides the party guests so there was no room to move/work they refused to wait in the reception area.One kid was throwing a screaming tantrum.They stayed an hour over waiting for cash.We definatley clean our footbaths between and charge a 20% gratuity not 30% which is stated on the party form she signed .They messed up their nails climbing on the lfurniture and ruining it
waste of money. First of all the owner (grace) was late for my appointment. someone else had to start me hair. She was a total mess. warm day out and wearing snow boots. every other minutes answering the cell phone carring on about drama. this place is not relaxing or worth the money ...
I have had my hair done by grace for years and she is always proffesional Her assistant sets up here clients maybe that is why you think she was late and as far as wearing snowboots in december I have seen her were ughs and the girls were them year round It was December What kind of shoes should someone wear who stands on thier feet all day. I think you are absurd to make a personal attack .GROW UP
not trained employee. When I had my childs party there they use the same water for all the kids feet to soak in.. also they had a 16 yr old high school girl working as a nail tech.. not to professional and I asked her about it she works there doing all services so before you book anything you should look to see if the person has a license.. hopefully they will be shut down by this time from violations...
graces hairscapes and spa. Hi, I am the owner of Graces Hairscapes and Spa . We have been in business for 20 years and could not survive if our work was as that person states who is trying to bash us .We are the exclusive salon and spa of the ABC/6 News team Quality and our clients are very important to us . That is why I am offering a free manicure with any service to anyone who mentions this review . Judge for yourself . We would never put 2 different colors on anyone Those comments are simply not true on any level nor leave our own reviews
WORST mani & pedi EVER!!!!. This place is unprofessional and completely lacks talent. I left with two different polish colors on my toes and bumpy french tips and I was overcharged to boot. The woman who did my mani was all shaky and couldn't paint a french tip so she had someone else do it and it still came out bad. None of my nails were painted to the edges and the polish peeled off within a week. Grace, the owner keeps going on these sights registered as different users to leave positive feedback to balance out all of the negative stuff. GO ELSEWHERE! Don't waste your time or money!!!
I have been a customer of Grace's Dayspa for many years. What keeps me going is the quality of the work and attentiveness of the staff. Grace is eager to please and has tremendous talent. I have recieved compliments on my hair over and over, and as result, have referred many clients to her. They too are quite satisfied with their results.
She recently added a new manicurist to her staff. I seldom indulge in this but decided to try it out. I was so pleased that I just may add this to my "maintainence" program! My nails have never looked better. Lots of compliments there too.
Better off doing your own nails. My sister and I took my mom here for Mothers Day to get manicures and pedicures and were in there for 3 hours. I had given myself a french manicure probably a week before we went and it looked 100 times better than when i left this salon. We all had nail polish all over our toes. My sister asked the lady to redo one nail and the woman rolled her eyes and she ended up using the wrong color and the woman didn't even acknowledge it. The older woman doing manicures doesn't know how to do french manicures, she had to have another lady come over and do it. I have never been so dissatisfied with my nails. I'm questioning whether or not they are certified to do nails. We were all in different rooms how special is that when we are there celebrating Mothers Day. All three of us need to go get our french manicures done elsewhere. Then when we cashed out it was $90 each which is out of control especially when there website has prices that aren't close to that. The owner didn't even tell us the price she just swiped our cards and handed us the papers to sign. Never payed so much and have been so unhappy. I will never go back and will never tell anyone to go there.
WE DOTHEABC/6NEWSTEAM YOU CAN SEE OUR HAIL&NAILS ON TV WE had a special package with chocolate strawberries champagne and roses it was 10.00 more due to it being a holiday and we opened to provide this for motherday.WE WERE NEVER CONTACTED AND THEY LEFT HAPPY. fullybooked everyone else loved it. I was there when the girl smudged her toe and the nailtech was very nice and said she would fix it as soon as she was done with her sister. they had 5 french .It WAs not 90each 65+10 for french
Friendly owner and great job on my hair. I went into the salon a few weeks back and I am very satisfied. I had the owner Grace highlight, cut, and style my hair and it came out very nice. The room I was in was very relaxing with quiet music playing. All I can say is that I will be back there for sure.
Friendly staff, good services.
I have been to Grace's twice now, once for a massage and once for a haircut/color. Both experiences have been positive. Christina, my massage therapist, was very good and really targeted my lower back where I'd had some back spasms. Shayna listened to my issues with my difficult hair and together we came up with a successful cut that camouflaged some of the damage I had done to my bangs (don't ask! lol). She also put in some pretty lowlights and touched up my roots.
I must say that I am very impressed by Grace's attention to customer service following some questions I had after my massage. She handled everything beautifully - many businesses could learn from her.
I'll be back, next for a facial in December. It's nice to find a business where great customer service is practiced and I feel I'm getting good value for my money.
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