939 Newport Ave, Pawtucket, RI | Directions 0286141.881347 -71.353826
Mon. - Thu. 9am - 8pm;Fri. 9am - 6pm;Sat. CLOSED;Sun. 11am - 5pm
Courtesy is a great dealership. I have been working with Chris and Steve for years now and these guys know how to run and honest and reliable dealership and repair shop. You are not going to get scammed or find sleazy salespeople here; Courtesy knows how to take care of their customers!
They work within my schedule and give me appointments on "my" time. They are fair and good to work with. They offer rides if needed. I wouldn’t go to any other dealer.
I had been shopping around at various dealers and online and it was Courtesy Hyundai that won overall for me. They had the best deals and great service. Neither the salesman nor sales manager was aggressive or pushy while trying to make a sale.
We stopped by Courtesy Hyundai just to "look" at the Sonata on the way home after a weekend in Newport. We had read such great reviews on this car and wanted to see firsthand. We were warmly greeted by Orlando who took a great deal of time with us; especially when we were from the Cape. He answered all of our questions thoroughly. When we were about to leave Orlando's manager came out and introduced himself and thanked us for coming in......there was no high pressure sales tactics used and it was great. What a fabulous experience it was. I recommend that anyone who is interested in a new Hyundai stop into Courtesy...you will be glad you did. I love my new car!!!!!!!!!
The salesman I was working with was very nice but also extremely knowledgeable about several vehicles I was looking at. He was straightforward about information as well as price from the very beginning and I think that is how they earned my business.
Overall I am very pleased with the experience I had with Courtesy Hyundai. I had been to the dealership at least 3 times before making an actual purchase, but am pleased I decided in the end to buy from here. I was looking at several different makes and models, and jumping around from dealerships to Craigslist and back and forth. I found that the customer service at Courtesy was the best out of all of the other dealerships I went to around Providence. I ended up purchasing a 2010 Hyundai Sonata, certified used, awesome warranty, great price, and did I mention great customer service?
I have been having a hard time trying to buy a newer vehicle. My options were running out I figured when I walked in there was going to be no way I would be driving away with a new car. But I was wrong everyone at Courtesy went out of there way to help me get a new car. I went in expected to be told I'm sorry not enough credit instead I drove away in my new 08 Tucson. When I'm ready to trade up this is the only place I’ll be going!
After carefully reviewing a number of dealerships, including but not limited to Courtesy Hyundai, we looked at a brand new 2012 Veloster for my 80 yr. old Aunt, she loved it and was very particular about having a sunroof, and they looked high & low and found the PERFECT car with all the options and the color she preferred. She drove the car off the lot (too fast) and i am sure she will be resuming traffic ticket accumulation shortly! Orlando was GREAT! He was patient with an elderly client and explained everything about this little spaceship of a car. Everyone at Courtesy Hyundai was wonderful and I thank them for their professionalism & kindness!
As soon as I walked in Germaine and anyone I came into contact with were all extremely helpful, friendly, and attentive. I got the car I wanted at the price I wanted and all thanks to Germaine and the management team. Overall a great experience with great people! I will have no problem referring family and friends (and frankly anyone who listens) to this dealership. Great great great!
They've proven their honesty and they've truly lived up to their "Courtesy" name. Their staff is top notch including both the sales and service areas. No pushiness. Just friendly, polite and professional every time. I can hardly believe I would ever be able to speak about a dealer like this, but for the first and only time in my life, I can. I highly recommend them!
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