Newport >Food & Dining > Clarke Cooke House
1 Bannisters Wharf, Newport, RI | Directions 0284041.486297 -71.315232
Candy Store and Grille summer daily 11:30am-10:30pm, winter Fri-Sun 11:30am-10:30pm; dining rooms summer daily 6-10pm, winter Wed-Sun 6-10pm
Blandest seafood ever – We went to Clarke Cook House as it came highly recommended from our bed & breakfast, and that no one disliked the food all summer. First of all, the only thing either my boyfriend and I wanted on the menu, the Atlantic Salmon, was unavailable. So I stuck with 2 appetizers as my meal, the crabcakes (but only one was served) and the vietnamese shrimp roll. The roll was only good for the 3 pieces of shrimp on top of the fried object. Then, I found out that sushi can be served, although not mentioned by the wait staff. I figured you couldn't go wrong with sushi, and it was descent.
My boyfriend ordered the Cod, however, that too was unbelievably bland and overpriced.
Overall, it was way too expensive for the blandest food you will ever taste, which is hard to accomplish with seafood as it normally has so much richness alone! DO NOT GO THERE!!!
Bad service, unfriendly staff and worst food ever... – I went there with my husband to enjoy a nice dinner. The service is really bad and seemed that staff dont treat you well if you are not 'white'.
Food was ridiculously bad and service is worst ever.
I highly recommend not to go there. Save your money and rather go to McDonald's to find a better dinner than this place.
Lousy Place to Eat and Obnoxious Stass – We had the worst dining experinece ever. The food came really relly late, had to return one entree (was not cooked well)
Service was really slow and painfully bad.
Save your money and go to a fast food place. I will never go there even if I am given food for the rest of my life for free
DO NOT GO THERE ! SAVE YOUR MONEY – I went there for dinner on Monday 05/18. both my wife and I were cebrating our one year anniversary and the place came highly recommended. We were seated right away and the waiter came to get our order. After that he disappeared. Never came back. We waited and waited and waited.
We could clearly see that other tables were being served pretty fast. After about 20-25 mins of no activity, I had to summon the waiter to ask for bread. Bread is something that comes pretty fast, but I guess it took this waiter more than 20 mins to bring bread. While he brought us bread, he also mentioned that he was too busy and he was taking other orders. Any way we gave him our order and waited for appetizers…and waited….
Finally after another 35-45 minutes, the the waiter showed with our entrees. We were baffled and asked him where are the appetizers? He said that he screwed up and forgot about the appetizers. Now this was getting really weird.
My wife’s entrée (the Korma) was burned (both the vegetables and rice were pretty burned). We told him right away that this does not look right and it is burned. The waiter (Dennis) replied very curtly that this is the way it is cooked. He was like this is how it is.
I told him pls take this entrée back we are not paying for this. He came back a 20 minutes later with the same entrée but this time it was half cooked. At this point we pretty much realized that they would not be able to get it right so we are better off ordering something else from the menu. Also at that time we had pretty much decided to get up and leave. As we were discussing that, the waiter (Dennis) mentioned that dinner was on the house since he had messed up so many times. Since it was getting late and we were really yhingary, we decided to stay and eat what we had. So the both of us sat and picked on one plate till the other entrée arrived.
The second entrée then arrived by the time we were finished with the first one ( so much for having dinner together). After that this waiter (Dennis), then told us that deserts were on the house as well. We both shared one desert and summoned him over to clarify that we were all set. He then informed us that we had to settle the bill. We were flabbergasted and told him that he had said we need not pay, he flat out refused that he ever mentioned not paying and offered us that we talke it up with the manager. So the manger (Nick) arrived and said we have to pay the bill. He did acknowledge that the service had been sub par and shoddy. In the same sentence he said “if my waiter was as bad as you are putting him to be , then he would not be working here”. He did offer to take care of the desert only.
Needless to say we slapped the money in his face and made it back to our hotel. I have traveled quite a bit and this was by far the worst service in any restaurant that I have ever had. The food was pretty bad as well.
The next day I called back to the restaurant and spoke with Jeffery (the dining room manager). I have to Jeffery was kind enough to hear my whole story. He asked for clarification where it was necessary. He asked for detailed info about the entrees that we had had. I was pleasantly surprised that he took the time out to understand the situation and he did offer sincere apologies as well. He also promised me that someone would call me back.
I feel so bad and mistreated that I took the effort to write this letter as well as post a review of this on the internet.
Great Food, Bartenders And Host – We live in North Kingstown and drive to Newport frequently to enjoy the atmosphere and food. The clam chowder can't be equaled and the Sunday brunch is a wonderful value. Be sure to ask for the special brunch bread.
do not go there! – If you like yourself, save time, money and - most importantly - your taste buds and go to another restaurant in Newport. In my travels, I have been to plenty good and bad restaurants, and Clarke Cooke must rank somewhere near the bottom. When we parked in the Bannister Wharf parking lot, the attendant told us that any of the restaurants on Bannister Wharf would reimburse us $10 parking if we eat there. Needless to say that spending almost $300 for 6 people was apparently not enough. The manager gave me some story about how they do not have an agreement with the parking lot - as if there is another place to park nearby. I hope that these $10 will make a real difference in his life... The service was atrocious, although not as bad as some other patrons have experienced. We wanted a table on the lower deck next to the window, but they could not seat us in that section because the restaurant was not full... The waiter was a nice enough fellow, but his cheap synthetic tie that was clipped to his moderately white uniform shirt with a paper clip was not quite up to the price level of the menu. Perhaps, the $10 they saved on our parking could eventually go to pay for the waiter's tie clip... The wine we ordered was not available and we got a cheaper alternative that tasted accordingly. Some of us got current menus and some - old ones with items no longer offered at the restaurant. Since I could not find any seafood that looked appealing, I opted for a $15 burger. I specifically asked for fried onions since I cannot stand the look and smell of fresh ones - and explained it to the waiter. Of course, my burger had both fried and fresh onions. Everyone else's food was equally strange and barely edible. The "hand-cut" fries and the required pickle were equally horrendous. Even my corny joke about the waiter bringing only one mahi instead of mahi-mahi found its mark - the portions for everyone were small. Of course, if you hate yourself, go to McDonald's...
Huge place – This place is huge, lots of different rooms. I ate upstairs on a Sun. afternoon, the indoor portion. Salads all had a unique twist to them. The Newport Clam Chowder was good because the clams weren't chewy at all! The broth had really good flavor too, although I wouldn't have minded if it was a little creamier. Good bloody marys too.
Mediocre food, HORRIBLE service – The service was horrible, the decor is dated, and the staff is very pretentious. They called twice to remind us to dress nice, and so I expected it to be a very upscale place, but the only thing upscale was the prices- my swordfish and my boyfriend's halibut were both very over-cooked, and it took 10 minutes before our waiter even came to bring us water while we waited on the very hot and stuffy roofdeck. There are much better meals to be had in Newport. UPDATE: I wrote this review yesterday, and today my boyfriend discovered that they charged his credit card THREE times. This place is HORRIBLE!!
best burger eva! – i love this restaurant. i had the most beautiful and delicious tomato salad ever! but the real kicker was the burger!! it had gorgonzola cheese in the middle of it. heavenly!!!!!
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