05/21/09

Bad service, unfriendly staff and worst food ever...

by travelaround

I went there with my husband to enjoy a nice dinner. The service is really bad and seemed that staff dont treat you well if you are not 'white'.

Food was ridiculously bad and service is worst ever.

I highly recommend not to go there. Save your money and rather go to McDonald's to find a better dinner than this place.

• Pros: you kidding me...NOTHING
• Cons: Pathetic.. ridiculous.. yucky...

05/20/09

Lousy Place to Eat and Obnoxious Stass

by Foodie1234

We had the worst dining experinece ever. The food came really relly late, had to return one entree (was not cooked well)

Service was really slow and painfully bad.

Save your money and go to a fast food place. I will never go there even if I am given food for the rest of my life for free

• Pros: Nothing
• Cons: The place is served by a lousy staff / bad food

05/20/09

DO NOT GO THERE ! SAVE YOUR MONEY

by Wanderer1234

I went there for dinner on Monday 05/18. both my wife and I were cebrating our one year anniversary and the place came highly recommended. We were seated right away and the waiter came to get our order. After that he disappeared. Never came back. We waited and waited and waited.

We could clearly see that other tables were being served pretty fast. After about 20-25 mins of no activity, I had to summon the waiter to ask for bread. Bread is something that comes pretty fast, but I guess it took this waiter more than 20 mins to bring bread. While he brought us bread, he also mentioned that he was too busy and he was taking other orders. Any way we gave him our order and waited for appetizers…and waited….

Finally after another 35-45 minutes, the the waiter showed with our entrees. We were baffled and asked him where are the appetizers? He said that he screwed up and forgot about the appetizers. Now this was getting really weird.

My wife’s entrée (the Korma) was burned (both the vegetables and rice were pretty burned). We told him right away that this does not look right and it is burned. The waiter (Dennis) replied very curtly that this is the way it is cooked. He was like this is how it is.

I told him pls take this entrée back we are not paying for this. He came back a 20 minutes later with the same entrée but this time it was half cooked. At this point we pretty much realized that they would not be able to get it right so we are better off ordering something else from the menu. Also at that time we had pretty much decided to get up and leave. As we were discussing that, the waiter (Dennis) mentioned that dinner was on the house since he had messed up so many times. Since it was getting late and we were really yhingary, we decided to stay and eat what we had. So the both of us sat and picked on one plate till the other entrée arrived.

The second entrée then arrived by the time we were finished with the first one ( so much for having dinner together). After that this waiter (Dennis), then told us that deserts were on the house as well. We both shared one desert and summoned him over to clarify that we were all set. He then informed us that we had to settle the bill. We were flabbergasted and told him that he had said we need not pay, he flat out refused that he ever mentioned not paying and offered us that we talke it up with the manager. So the manger (Nick) arrived and said we have to pay the bill. He did acknowledge that the service had been sub par and shoddy. In the same sentence he said “if my waiter was as bad as you are putting him to be , then he would not be working here”. He did offer to take care of the desert only.

Needless to say we slapped the money in his face and made it back to our hotel. I have traveled quite a bit and this was by far the worst service in any restaurant that I have ever had. The food was pretty bad as well.

The next day I called back to the restaurant and spoke with Jeffery (the dining room manager). I have to Jeffery was kind enough to hear my whole story. He asked for clarification where it was necessary. He asked for detailed info about the entrees that we had had. I was pleasantly surprised that he took the time out to understand the situation and he did offer sincere apologies as well. He also promised me that someone would call me back.

I feel so bad and mistreated that I took the effort to write this letter as well as post a review of this on the internet.

• Pros: Bad place, bad food and really bad service
• Cons: Bad place, bad food and really bad service