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12/07/09
A Gem In Warwick
by DDiCarlo at Citysearch
My reaction to the seemingly fictitious reviews posted below was one of shock, bordering on disbelief....How could my experience as a client of 8 yrs. possibly be so drastically different? JENNIFER is so incredible at what she does, she loves what she does and it shows! She is so much more than "just a" stylist or colorist (or salon-owner).... she is an ARTIST. She has done everything to my hair, from edgy cuts and color to densely texturized styles...and I have never left once less than happy...She also is outstanding at being able to duplicate the last style/cut if I ask her to, which requires strong technique and years of experience....Jennifer and her wonderful staff cater to their clients, and delight in our satisfaction, time after time; I've watched them with every type of customer, noting how they make each one feel special .
Particularly in a still-sagging economy , it was pitiful to imagine what malice someone would have towards this hard-working woman...to write in hopes of dissuading others from patronizing her salon. Disgraceful tactics, especially when done anonymously and viciously...Beyond a confirmation call, which is standard business fare nowadays...I have never been called or hounded by Jennifer or anyone at Dino's... After reading the diatribe posted, coupled with raves for an ex-employee...who barely worked there 2 months...I began to wonder, and question, once again, whether people who hide behind screen names should even be allowed to post on these sites...especially when bad-mouthing or slandering others . It compelled me to encourage anyone looking for a great place to get their hair revived (or nails, waxing, facials) to give Dino's Salon and Spa a visit. It's a GEM we are lucky to have in Warwick!!
- Pros: super talented stylists;
- Cons: not one comes to mind, in 8 yrs of patronage
11/05/09
Dino's - Distressingly Disappointing!
by Threeplusone at Citysearch
Do yourself a favor and steer clear of this vipers' nest! I made an appointment quite by chance and was somewhat satifsfied with my service (Jennifer). I paid and tipped and left. Unsure if I would return - my longtime hairdresser recently died of cancer : ( - so I am still scoping out salons. In retrospect, I guess I should never have given my phone number, but I never assumed things would degenerate into what can only be called stalking. After about three days, the calls began. Jennifer asked me if I liked the service if I would return, etc. . . I thought it was a nice touch - THE FIRST TIME. . . The NEXT day she called back asking how the experience could have been improved and then asking all about former employees of hers and almost demanding I make a rebook with her! I firmly told her to stop calling. Then the hysterics began. This was something out of Fatal Attraction or Play Misty for Me. She left sometimes teary, sometimes angry messages insulting me and my hair, accusing me of hurting her business, of personal attacks, of basically everything except the 9-11 attacks - and I suspect that call is coming! I have referred the matter to the appropriate authorities. Do yourself a favor - use a FLOWBIE before coming to this Little Shop of Horrors!
- Pros: The owner didn't physically assault me.
- Cons: Everything else! I was STALKED!
10/30/09
Dino's Dungeon
by Wwoman at Citysearch
The review that I posted for this salon is not fictitious in the least. I had been a loyal customer of Dino's for more years than you have and would be more than willing to sit down for coffee to prove it to you. I have been passed around and then when the stylist leaves that I was passed on toward, I am called repeatedly over and over again until I go back to her.
I have located the stylist that you have accused of being responsible for these writings and have heard the horror story that he has gone through with Jennifer and her husband. He was threatened with physical violence and death for working within such a close proximity to their salon and the Police were called, who does acts like this in business?
It is true that he was there for two months but I knew as well as others, that he wouldn't be there that long anyway. Jennifer doesn't bode well with any stylist that can out perform her. She had him served with legal papers regarding a non competitive agreement that he never signed and is trying to stop him from working. If she doesn't feel threatened by him in the least, then why doesn't she just let him go? This is the behavior of an obsessed lunatic. Oh, and by the way, I read the legal document and am appalled that she would consider that because I was a client of her salon, that I am her "PROPERTY" and not able to leave.
As long as you continue to go to her for your services, you won't see the side of Jennifer that harasses those of us that choose to go elsewhere. Teary eyed phone calls won't cut it anymore, I am done.
- Pros: No Pros; No Pluses and nothing good
- Cons: Expect persistent calls and badgering from Owner
