199 Providence St, West Warwick, RI | Directions 0289341.714447 -71.514731
I got nothing but respect and a good deal every time I did business in the west warwick location.
The negative reviews seem to be inaccrate.
How Can You Still Be In Business – I can not belive the exreme disrespect I just recived from an employee of Rhyda. I had previously met the owner through a friend and thought why not send some buiness his way. WRONG! I highly discourage anyone from useing thier sevices for anything. The shop is almost as discusting as the employees attutude. I never in a million years would expect someone to treat a lady as unprofessinal as this KID did, in front of my 4 year old son at that! The other older gentlemen are just as bad as this kid, They stood around with thier heads down as the swearing poored out of is mouth. I work in the public and this will be heard my everyone I come in contact with. Maybe as the word is spread, this young man will start to understand why he can not speak to women this way, And maybe the managment will start to hire better empoyees to represent thier company in a mature, professinal manner. Friends family and respectable persons that i come in contact with with not be going to Rhyda Tire in West Warwick for any services.What a shame and disapointment!
Poor customer service – Empolyees are rude and ignorant with lack of "used tires" its no wonder there going downhill especially with hoe dirty and disgusting the shop is there definitly overpriced
"Buyer Beware" is certainly the caveat that best applies when dealing with the quality of product at Rhyda Tire, specifically the Woonsocket location. My wife purchased used tires for her 2008 Toyota Corolla in December of 2009. The sales people/installers were very friendly and assured her that they would set her up in some great tires for our budget. The price of 4 used tires including mounting, balance and discarding of the old tires, and tax came to almost exactly $175. At the time, it seemed much better than paying $350 for new tires. However, less than 6 months later, my wife and I were more than disappointed to find out(at Monroe Muffler, Post Road, Warwick) that the 2 year old car could not pass inspection at their facility. The service technician questioned why we were driving on such dangerous tires, pointed out how thin the tread was and noted that each tire's "wear bar" was exposed to the road surface, indicating that the tires were clearly at "discard" stage of their usefulness. It seemed far too soon to have those tires be in such poor condition, after all, we only drive that car a little more than what is typical(aprox. 1,200 miles a month.) I called the Woonsocket Rhyda store shortly after receiving the news and was directed to call the West Warwick store because they could not help me there. I supposedly talked to the owners son in the West Warwick store. He sounded irritated about the situation as if this thing happens often and immediately referenced the "30 day guarantee". He wasn't rude, and he did offer to help rectify the situation. The problem was, every time I called back he didn't have enough tires in that size that could pass inspection. The sad part is, I believed him. (Never had enough decent tires for one of the most popular cars in America? Hummmm......there's a red flag!) I eventually stopped calling and started saving my money. Why roll the dice on my wife's safety and risk a failing inspection?, clearly it wasn't worth it.
GREAT DEALS AND EXCELLENT SERVICE – I HAVE BEEN DOING BUISNESS WITH RHYDA TIRE FOR OVER 7 YEARS NOW. AND I JUST WOULD LIKE TO SAY THEY ARE THE BEST USED TIRE DEALER I HAVE SEEN, I TRAVEL ALL OVER THE EASTERN UNITED STATES AND I WILL ONLY GO TO RHYDA TIRE , FOR TIRES,BALANCING,AND ROTATION, REPAIRS. I HAVE NEVER BEEN OVER CHARGES, AND THE WORK WAS PERFORMED IN A REASONABLE AMOUNT OF TIME, THE LABORERS IN THE SHOP ARE POLITE AND TEND TO THE CUSTOMERS NEEDS, I TRY ALWAYS TO GIVE THEM A TIP, I WILL DEFINATLY GO BACK WHEN I NEED TIRES,, THANK YOU RYAN & GUYS IN THE SHOP !!
FROM TROY tjs7antiques@aol
Good deal on Used Tires – They are open till 6 on weekdays, which was especially convenient for me after work. They quickly found a tire, took off my spare, replaced my flat with the new one on the rim, balanced the tire, and put it back on. I was in and out in 15-20 mins. I had a tough time finding a place to buy a used tire in Providence, so this worked out very well.
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