Chestnuts Salon &day Spa
Providence, RI 02903-4753
Phone: (401) 351-5250
User Reviews for Chestnuts Salon &day Spa
05/15/2008 Posted by sarahalice
Um, they think they are cool. But being cold and bitchy to your customers is less a sign of the sophistication they obviously crave, and more a sign of their own lack there of. Anyway, it's been like this for years. I went to them several times a number of years ago and stopped going because the service was less than great for what they charge (manicures, facial and haircuts - all at separate times over the course of a year or two) and the front desk acted like a little click that you were not a part of (unless you clearly drove a new Lexus or had on lots of large diamonds). It was unpleasant. So after a number of years I decided to give them another shot - and this time was even worse than before. I will never go back there for the simple reason they lack the class and true caring for their customers that I look for in a salon. Why go and get a nice manicure or facial only to be poo poo-ed by the staff? Low class.
Pros: Ok if you don't have very high expectations
Cons: Bitchy, clicky staff - very unpleasant to deal with
12/13/2007 Posted by chopper4
The manicures are terrific but the front desk double books appointments. I was also called and asked if I would give up my appointment to someone else that was double booked. They also booked me for times the manicurist was not even at the salon!!! Then I tried to get a manager to call me. It's two weeks and I'm still waiting!
Pros: great manicures
Cons: double booking of appointments or booking when tech is not there
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