We were very excited to try the Rue after seeing it on a news program. We went in the evening, and found ourselves to be the only patrons. We sat at the bar and got ignored by the bartender for several minutes. When we are the only patrons in the place, a hello would have been nice. While we were waiting, the manger or owner whom we saw on the news, came into the bar area. She completely ignored us as well, didn't even acknowledge that we were there...again...we are the only patrons. Nice.
We hoped the food would be better than the service. We were wrong. The two sandwiches we ordered were small, bland, and boring. We were very disappointed in this place, and will not be going back. With all the amazing restaurants Providence has to offer, don't waste your time on this one.
Horrendous restaurant. This has to be the most overrated restaurant in Providence. It is very expensive and has a very limited food selection. Some people rave about their brunch, but when we went there all we got were undercooked pancakes and rude service. There are many better restaurants in Providence, especially on the east side. I would not recommend this restaurant to anyone.
Rue du Desespoir. After two disappointing meals at Rue de l'Espoir, we're still puzzled: why is this restaurant so popular? The food is overpriced, carelessly done, and the service is amateurish. Our most recent visit started with two bland appetizers: panko-encrusted tuna and portobello mushroom spring rolls. The tuna portion was ridiculously large--it could have been an entree! The tuna was rare but not fresh enough, so it had absolutely no taste. It had a mealy texture, and the crust was soggy and bland. There was no dressing or seasoning except for a few lime slices. The whole thing tasted and looked sloppy. The spring rolls were passable, although the thick and heavy pastry overpowered the filling completely. The taste of mushrooms and asparagus was nowhere to be found. Instead, it tasted like deep-fried dough and sweet-sour sauce (it comes with a fruit dipping sauce). Entrees were even worse. The scallops in the duck duet were simply not fresh enough--they tasted fishy and pungent. In addition, they were overcooked, rubbery, and dry. The duck breast was even worse. Instead of the bloody juiciness of properly cooked, fresh duck breast, this one was mealy, cold, dry, and had a greasy off-taste. Filet mignon with mashed potatoes was mediocre. The meat had a livery taste--again, just not fresh! The pan sauce was clumpy, dull, floury, and oversalted. The potatoes were a gluey mess--tasteless and gummy. Even the beer was stale. Our first visit a few months before had been just average. The food wasn't mind-blowing, but it was decent and edible. This time around, however, it all tasted so bad we left most of it on our plates. At almost 50 dollars per person, this meal wasn't just overpriced--it was painful. We're never coming back to what I now refer to as Rue du Desespoir.
Horrible service, Bland food, Good ambiance, Good martinis.
We were seated promptly. Food and drinks came quickly. However, we were not able to enjoy our dinner. After one hour, we were informed the table we were seated at had a reservation and we were "encouraged" to pay the bill and make way for the reserved party.
I have never been treated with such disespect and was too shocked by the "request" to make a scene. This restuarant needs to value customer service and value the impact of return customers.
Food was bland and dull. It was also the first time in many years that I left food on the plate instead of taking it home for leftovers. There was nothing special whatsoever. Usually, poor customer service can be offset by food as I tend to value the quality of the food more than the service/ambiance/etc.
Also, it is extremely overpriced.
I will never go there again and I suggest you avoid this place.
Only pro for this restaurant: If you are here to have some drinks, chat with friends, then come here. Just don't order food or come during peak hours of Th, Fri, Sat nights.
we visited this restaurant on several occastions, including brunch, hoping we were wrong at the first at second time. Finally we came to a conclusion:
1. the service staff is very unfriendly,
2. menu is overpriced,
3. our experience was disapointing overall.
spend your money elsewhere.
You'll Rue the day you eat here..
Having heard great things about this restaurant from various sources, I was expecting much more than I encountered.
The portions were small and the presentation was pathetic; the decor looks like a cafeteria in a retirement home and the white apron of our server was smeared in something that resembled roadkill. This is supposed to be French Cuisine?! "Rue" is as French as Freedom Fries.
Thinking that I'd somehow walked in on a really, really bad day, I gave Rue another chance at brunch, the highest recommended meal of the week. No luck, if possible it was even worse. They should spend less time on PR and more time backing up their reviews.
Cooking without borders keeps the legion of regulars happy in this untraditional French bistro..
A little bit of the Left Bank has settled on Providence's East Side. Gaily striped window awnings. Waitresses in full white bib aprons. In the air, the omnipresent sweet smell of fresh bread. Warm woods, cozy booths and a 100-year-old pressed tin ceiling complete the Continental setting.
The menu displays a cross section of international influences. From Asia are appetizers like the Thai crab cakes drizzled with tomato oil and the sesame chicken served with an addictive honey mustard sauce. Many of the entrees are indebted to Italy--such as the grilled chicken over homemade ravioli or the clam roast pomodori served over penne with black olives, red sauce and gorgonzola cheese. Even the vegetarian offerings have more to do with Naples than Paris. Called the Leaning Tower of Portobello, one high-rise Napoleon with risotto cake, roasted red peppers, zucchini, goat cheese may not be French, but it's frankly creative.
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