04/10/09

Very small take out portions

by deepak7117

I've eaten here a few time, and the food is usually pretty good. I have also gotten take-out which has been ok as well. However, today I ordered take out and received a carton of garlic shrimp. When I opened the box, less than 1/4th of the box actually had food in it. I thought there must be a mistake, and called Sawaddee and was informed that the size was not incorrect (that's just the size it is and that I had received seven shrimp). I told her you can't give a patron seven small shrimp and a couple of strands of vegetable in a sauce in a large container and charge 10 dollars. I asked to speak with someone higher than the hostess and was informed that no one wanted to speak with me. Thanks a lot. You just lost my future business.

Stick with Apsara's. They consistently provide great food, very good portion size, and at a cheaper rate than Sawaddee.

• Pros: usually tastes good
• Cons: very small take out portion, pricier than Apsaras

02/23/09

Excellent East Side Thai Food

by sweetpeaMD09

Sawaddee is a lovely little restaurant located conveniently on Hope Street. They have a nice selection of Thai food that is very reasonably priced. The service is plus/minus, but is worth it for the pad thai. Relaxing ambience and diverse lunch crowd make for a positive dining experience.

• Pros: ambience, food
• Cons: parking

01/03/07

Poor Customer Service

by jmaclean4

My wife took me here for our anniversary. It was our second visit to the restaurant. We ordered the chicken wing appetizer and asked that we have it before the meal. About 15 minutes later the waitress came over to our table and asked if we minded getting the main course (Pad Thai) first because it takes a long time to cook the wings. We said no, we don't want our appetizer during our meal or for dessert. We also asked that they not let the meal sit while we ate the appetizer. Apparently it is not allowed to have your appetizer first here. We got the meal after the appetizer alright. Unfortunately it was cold and dried out. No one asked us how we were doing or how our meal was. Instead, they ignored us until it was time to pay for the meal. And oh, when we complained about the poor service their English suddenly became poor. Zero for customer

service here. I wouldn't recommend Sawaddee to anyone, ever.

• Pros: The food is good
• Cons: The sevice is horrible