Recommends

Alice G.

Joined 1 year ago

Best Dresses in the State!!!. Bought my bridal gown here and my brides maids dresses. Ana the owner of this establishment was fantastic, she always greeted me and my ladies with a smile. The store is so beautiful and although they do not offer alterations at there location they were more than helpful to offer assistance on where to go.

Doesn't Recommend

estella731

Joined 2 years ago

Decent selection, terrible seamstress. I was pleased with the wedding dress that I bought at Helene's, but the fitting process was a nightmare. The length was still uneven after two fittings. I wanted the straps modified, and the seamstress attached them in such a way that the bust line looked curved on one side and pointed on the other. Every time I pointed out a flaw, she argued with me that she had done it correctly when she obviously hadn't. She never even made the adjustments from the final fitting, and I got the dress with pins still in it. I was worried that I was going to slip out of my dress because she had not taken in the bust as she had pinned it. The experience was also made worse by her smell. I could barely breathe when she was near me.

Recommends

Ceci1029

Joined 4 years ago

Hidden Jewel of Providence. I drove by this store on my work break and decided to stop by and just check them out. The lady at the front desk was so polite to me i was immediatley happy. Since i couldnt really stay an try on anything i had made an appointment there to view bridal gowns. To make a long story short the staff at Helene's were awesome. They took care of me and my mother as if we were the only women in there store. Every dollar spent in this store is well worth the attention and service provided by the girls here..

Recommends

luisaa8

Joined 4 years ago

Amazing MOB Dress. Loved every dress they had.. although i was in a budget they found plenty of styles that would suit the budget i had in mind. The ladies were great and my dress looks amazing.!!!

Recommends

Tracy32

Joined 4 years ago

I FOUND THE>> DRESS HERE!!!!. They had a great selection of wedding gowns and they were soo nice to me. i ended up with a Sottero and Midgley gown. The dress was great with alot of detail. Please brides go here, many bridal stores in RI are not as honest and as dedicated to making the bride happy as this store.

Recommends

Ang101

Joined 4 years ago

Great Bridal Shop in RI. While shopping around in Rhode Island for my wedding gown, I went into Helene's. I was surpirsed to see that they had lines that were exclusive to their store. The salesperson was very helpful in picking out dresses that were the right fit and fit into my budget (which was $2000). Instantly I felt like my wedding was important to her, she asked me questions and gave me good advice. We tried on over 15 gowns out of 3 lines (Cosmobella, Aire Barcelona, and Sottero and Midgley). I knew I found my dress when I did not want to try on anymore, it was the Aire Barcelona gown names Dalma. Be aware though that Aire Barcelona is a higher priced bridal collection starting ar $1200 and running well up to $5000 however the quality and designs were amazing. We then picked out a veil to match along with a set of jewerly. It was a one-stop shop (without shoes however) I was lucky enough to pick out bridesmaids and tuxedos all one day :) I would recommend this store to anyone in Rhode Island and Mass. and I was not surprised to see that they were voted best of weddings by The Knot. The only thing I can say is to be upfront about your budget and open with styles, they are great salesgirls with a good intuition for selecting bridal gowns.

Recommends

Samantha458

Joined 4 years ago

The Greatest and unique collection of Wedding Gowns in RHODE ISLAND!!!. I Bought my dress there in Feb of 08 and from the moment i stepped in not only did they always remember my name but they were always attentive to a very stubborn and picky bride. The Service there is A+ and there Gowns are in some cases unique in that They have some collections that no other Bridal in RI is Allowed to carry. What took my breath away also was during my fittings i met many other brides to be that were also very pleased with thier service. After chatting with many of the other brides i found that many of them did not even live in RI some came as far as florida and as close as boston. When i asked them why they came here the most common answer was "i was recommended" plus i should also note that these brides were getting married in RI. Thank you Helene's and Espcially Ana who has been so wonderful to me and my bridesmaids. Also thank you Aldo for the tuxedos the guys look great and im glad the tuxedo department has you.

Doesn't Recommend

lopresti

Joined 5 years ago

Very poor tailoring. I went to Helene's because it was a highly recommended bridal salon. Although I had no trouble purchasing a wedding dress, the in-house tailor did a terrible job with alterations. I had the following problems:

She took in the sleeves, but made one far too tight. She used what looks like a piece of an old bra to "fix" the problem.

The hem is uneven.

She shortened it by taking it up at the midsection instead of at the bottom, leaving it bunchy around the waist.

She charged extra to remove some beading, but actually took off very few beads. Also, when I took it home, beads fell off every time I touched it.

There were loose threads everywhere.

She also seemed generally confused about my instructions and unable to respond to my requests throughout the process.

The mangement offered me a small refund, but little could be done about the problems with the dress. I enjoyed working with other staff members, but I'm not sure the tailor should be taking on the responsibility of altering a wedding gown.

Recommends

ANONYMOUS540

Joined 5 years ago

Best Bridal Boutique in Southern New England I Def Recommend This Place to Everyone. Service = 5 Stars

Quality = 5 Stars

Knowledge = 5 Stars

There is absolutely nothing bad to say about this bridal boutique, the staff there were very helpful 'to a picky bride'. They are patient and delegent, the quality of dresses they carry vary, from hunderds to thousands. I have been to many bridal boutiques in RI and MA and none have impressed me like this little boutique. Although the dress i wanted was a bit pricer than i wanted it to be, it shouldnt be always about price but the service and quality you get in return. Remember ladies, you only get married once... so dont just jump on the cheapest dress you see, the cheapest tends to mean they are compensating for either lack of service or QUALITY... think of the process of browsing for a gown as looking for a relationship, because if you decide to get your alterations done at a boutique and thier staff and service is horrible, well you wont have a pleasent journey. AND THAT'S WHAT ITS ALL ABOUT THE JOURNEY..