07/06/09

Horrible place

by CSMobileUser

I bought a cavapoo from here and brought him home and he was coughing..we brought him to the vet and he had kennel cough and a hernia

02/12/09

BUYER BEWARE! DO NOT BUY PUPPIES HERE!

by dogloverz80

I hope this bulletin will serve as a basis to inform consumers about the unethical and immoral business conducted by Rumford Pet Center in East Providence, Rhode Island.

I purchased a Miniature Schnauzer from Rumford Pet Center. One week to the day I brought her home she fell very ill and was diagnosed with Pneumonia. Based on Sasha's condition, the veterinarian informed us that she was infected with Pneumonia far before we purchased her from Rumford Pet Center. She has been in an animal hospital since Sunday and has made very little progress. She will be put to sleep today.

Rumford Pet Center treated my situation as though I had purchased a pair of damaged shoes and the simplest solution would be to bring them back for a new pair, stating I could "return the sick dog for another one". All I asked was that they take responsibility for the cost of her treatment. The General Manager I initially spoke with refused to contribute anything to Sasha's highly expensive hospital bill.

Rhode Island Law prohibits the sale of sick puppies and has Lemon Laws to protect consumers. After comparison, I've found that the 20 day warranty Rumford Pet Center provides to their customers matches the Rhode Island law exactly. Rumford Pet Center does not go one step above what the law requires of them. They lack compassion and consideration on behalf of the animals and their customers.

After sharing my experience at Rumford Pet Center with others I have learned that many people have purchased sick, inbred and/or aggressive animals at this establishment. It is also said that Rumford Pet Center works in conjunction with Puppy Mills.

I hope that everyone in my area will spread the word about the business dealings and policies of Rumford Pet Center.

WE'VE HAVE HEARD THAT THERE HAVE BEEN OTHER PUPPIES IN THE PAST FEW WEEKS THAT HAVE BEEN ADMITTED TO THE SAME ANIMAL HOSPITAL ALSO ILL.

04/17/08

Great Customer Service

by JHolmes54

I just loved being there! The service was great and the environment was nice and clean. I love the aquarium section.There is such a great selectionof pets and any thing you need for your pet. I think Rumford pet center is the best pet store on the Island!