Massage Envy

Really Know What They Are Doing. Massage Envy REALLY knows what they are doing. I went in for a massage because I have been dealing with a lot of stressful situations in my life recently. I told my massage therapist about all my aches and pains, including headaches, my blood pressure, and overall weights on my body. She knew EXACTLY how to relieve all of the pains. I went back for 4 more visits within a month.. I think it was the best cure to all my troubles.…

The Good, The Bad, and the Ugly. I joined their member ship for 6 mths as it was a good deal. What they neglected to tell me was although I could roll over monthly massages, once I cancelled the membership (they keep charging you well after your membership is over) you either use them or lose them.

The staff is great there. Always helpful and nice.

Things I don't like:

**Even though Im always on time the therapists are usually about 10 minutes late. Not a big deal, however, YOU do not get an extra ten minutes added on your timed massage. You may get started late but YOU leave on time! By the time they talk to you and you undress and get ready for the massage, you have lost probably a good 15 minutes of your scheduled hour massage.

**Seems like you can never get the same therapist. Seems like there is a big turnover there.

The therapists are great. Although one time I received a massage from a young girl who was sick and sniffled and hacked the whole time. She probably should have stayed home.

Bottom line: If you are looking for an inexpensive massage you will get one here and probably be satisfied with it. Just remember it won't be an actual hour of therapy.…

Worst massage ever!!!. Worst massage I have ever had! Went to take my friend for a massage for her 30th birthday - figured it would be a nice treat for us both... boy was I wrong! The website touts robes, slippers, lockers, relaxation. We experienced none of these things.

The woman giving my friends massage talked the entire time and asked her non-stop questions, not allowing her to relax for even a second. Mine on the other hand was given by a man with body odor, who had maybe never given a massage before... There was no hole in the table for my face, so he rolled up towels to put under my forehead and chin. This made it so that it was very difficult to breath, so I had to tilt my head to the side in order to get any air. Not comfortable. Especially when his stomach was pushing my head into the table while he massaged my back.

The only good part was that my friend and I hysterically laughed on the way home recounting just how horrible the experience was for both of us...…

Rude and Unprofessional. I didn't even go or get a service there and I am so turned off by this place!!! I simply called to inquire about purchasing gift certificates for my office staff (i am a physician and professionalism is a priority in my workplace)...the girl at the reception desk, Alyssa, was so rude and unprofessional that I decided to go elsewhere for the gifts. I would NEVER send anyone I know or recommend this day spa, a place that is supposed to emulate relaxation and rejuvenation. I see from reading the reviews that the snobby attitude of the staff is a common theme...and I'm so glad I didn't get someone a gift for a dirty, unpleasant experience!! I would have been so embarrassed...should have read the reviews before I even called. I thought it would be nice to get gift cards in the town where people live, but I will get them instead at my favorite day spa in Providence instead - they deserve the business much more anyway! This establishment deserves zero stars.…