07/20/08

not like every other providence bar

by Rdubbs

Great food, terrific beer selection, sunday brunch is excellent, and quite possibly the best juke box I have ever seen.

05/08/08

Lame

by Provman12

Although they have many beers on tap, so does every other bar and restaurant in Providence. Food leaves something to be desired. Thank God there's a Stanley's next door...

• Pros: Outdoor seating...
• Cons: Everything else

05/06/08

Good Food

by jcosta

I think that the food here is good. The bands are decent and I like the drinks, nice to sit outside in the summer so I can smoke!

• Pros: Beer
• Cons: Parking

09/15/07

In reference to Eman

by jakesbng

I'm so sorry Eman. For future reference we have(& always have) had music every Saturday for the past 7 years. Just this past January we started charging a cover(which the bands get 100%) & any patron in the bar after 9, whether they've been there or not has to pay, if they are going to stay. The cover charge goes directly to the bands(100%). Also, we have posted on the front door every Sat., a band poster w/cover charge & time. In the future, if you have a problem w/an establishment maybe you should contact the management or owner to voice your complaint, instead of trashing them on line, as if anybody wants to hear you whine about paying a $6 cover to a great, hard working band like the Wrong Reasons(CD release). We've been in buisness for 8 years & so far your the first to make this sort of complaint. When in reality you were told on more than one occasion by the waitress that if you were going to stay that you would have to pay a cover. You had told them you weren't going to stay & only after 45 min.-1 hour did they then ask you for the cover. If the service was good & the bartender nice, why then after spending 4-5 hours there did you only leave a $4 tip? As far as Worcester, Mass. goes? Yeah, you sound like you'd fit in much better with the WORCESTER MASS crowd. Thanx again for trashing us & next time, like I said, call management or the owner(me) if you have a problem, instead of trying to trash someone's livleyhood. Sorry once again.

• Pros: great value. Great jukebox & live music. Great beer selection. Great crowd
• Cons: no parking

09/08/07

Jake?s: Good food, poor customer experience

by hellunderground

Jake?s: Good food, poor customer experience

By: Eman

This past Friday the 8th, I decided to stop by Jake?s in Providence, RI for a burger, a beer and to watch the baseball game between the Red Sox and the Baltimore Orioles. Little did I know that they were going to have a band performing that night.

I had a Jake?s burger with fries which was really good. The burger is stuffed with bleu cheese which gives them a unique flavor and the fries were nice and hot. The bartender was a really nice guy that I have seen there before. I did enjoyed a couple of beer and was enjoying the game, when all of the sudden, he cam to me and said that if I wanted to stay for the show, I would have to pay and additional 6 dollars, which caught me by surprise since I had spent already 34 dollars and was still enjoying a beer and watching the game.

As a customer who has been there many times before, I felt disrespected and insulted. I would have understood for the request if I were having a beer and nothing else, but the fact that Not only did I had dinner there, but I was still enjoying another drink and watching the game made the request awkward and embarrassing.

I did request my tab and paid, but wrote on it the poor customer service experience I had. Not only they lost on more profit, since I left and went to another establishment, they also may have lost a customer. What I my alternative to find great food and excellent service? You may want to check out Ralph?s in Worcester Massachusetts. Only 30 minute from Providence, great burgers and AWESOME service.

To the management at Jake?s: Thanks for disrespecting your customers and make them feel unappreciated. I guess that you don?t need our money. But realize that the more customers you disrespect, the more you loose.

Eman.

• Pros: Good food
• Cons: Customer experience

Editorial Review by Christy Buena

by Contributor

Restaurant offers pepperoni pizza, grilled Cajun meat loaf sandwiches and has an extensive wine list.

02/14/03

Wowsers

by mikearch

Can't believe how awesome this place is. I highly recomend. Good place to get your swerve on.

• Pros: good music
• Cons: bad parking

07/22/02

Great bar and brunch

by spikee

My friends and I frequent this place as often as possible. Jake's draws an eclectic mix of college students and other locals with a friendly, open atmosphere, excellent food, a great beer selection, and friendly service.

Check out their Sunday brunch, from 10 a.m. to 3 p.m. for excellent omelettes and other breakfast fare. I recommend the breakfast burrito ... best around!

• Pros: Everything
• Cons: Um ... nothing.